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FAQ

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Read the following frequently asked questions (FAQ) to learn more

about us and our services. If you still have any question then feel free to Contact us

We currently accept the following graphical formats for embroidery digitizing: EPS, CDR, AI, PDF, JPEG, BMP, DOC, PSD and PNG.

Reproducing a logo with accuracy and detail can best be done from line-art or vector files such as Illustrator (eps) or CorelDraw (cdr). Some other files also work well: PDF, TIFF, JPG etc. High resolution art works well, but may be difficult to transmit via e-mail. In that case it is best to upload directly to our web site.

Yes, we offer phone support: +971529870070. You can also email us at [email protected] or contact via our contact page.

We accept all major credit cards or you can fill out a credit application online or simply pay via PayPal. Our website is encrypted with SSL Certificate and your payment and other valuable information is secured.
If you have a poor resolution file, embroidery digitizers must interpret and redraw the design. If vector art is not available, send what you are provided with and we’ll advise you before we begin embroidery digitizing.