FAQ
Want to know more?
Read the following frequently asked questions (FAQ) to learn more
about us and our services. If you still have any question then feel free to Contact us
What is the pricing for Embroidery Digitizing?
$2 Per Thousand Stitches
Which type of file formats are acceptable?
We currently accept the following graphical formats for embroidery digitizing: EPS, CDR, AI, PDF, JPEG, BMP, DOC, PSD and PNG.
Which file formats work well?
Reproducing a logo with accuracy and detail can best be done from line-art or vector files such as Illustrator (eps) or CorelDraw (cdr). Some other files also work well: PDF, TIFF, JPG etc. High resolution art works well, but may be difficult to transmit via e-mail. In that case it is best to upload directly to our web site.
Do you have someone I can talk to if I need help?
Yes, we offer phone support: +971529870070. You can also email us at [email protected] or contact via our contact page.
How do I pay for my design?
We accept all major credit cards or you can fill out a credit application online or simply pay via PayPal. Our website is encrypted with SSL Certificate and your payment and other valuable information is secured.
What if I have a poor resolution file?
If you have a poor resolution file, embroidery digitizers must interpret and redraw the design. If vector art is not available, send what you are provided with and we’ll advise you before we begin embroidery digitizing.